Privacy Policy
At Mirroxen, we are committed to safeguarding your personal and financial data. This Privacy Policy outlines our practices for collecting, utilizing, and protecting your information, in adherence to GDPR, CCPA, and other pertinent financial regulations.
Cookie Policy
How we utilize cookies on our platform
We utilize cookies to enhance your trading experience and ensure the security of your account. By using our platform, you agree to the following categories of cookies:
Essential Cookies
RequiredThese are indispensable for the platform's fundamental operations, enabling secure logins and session maintenance.
Analytical Cookies
These assist us in understanding user interaction with our copy trading dashboard, thereby facilitating performance optimization.
Functional Cookies
These retain your preferences, such as your base currency, language, and the specific traders you elect to follow.
Marketing Cookies
These are employed to assess the efficacy of our advertising campaigns and to present you with relevant content based on your interests.
Managing Cookies
You have the option to opt-out of non-essential cookies through your browser settings or our "Privacy Preference Center." However, disabling cookies may restrict your access to certain trading functionalities.
1. Information We Collect
To facilitate our copy trading services and fulfill regulatory obligations, we collect the following categories of data:
Identity Data
Full name, date of birth, gender, and government-issued identification (e.g., passport, driver's license, national ID).
Contact Data
Email address, telephone number, and residential address (verified through utility bills or bank statements).
Financial Data
Tax identification numbers, employment status, source of wealth, annual income, and net worth.
Trading Data
Portfolio history, risk tolerance, preferred assets, and performance statistics (which may be publicly accessible if you operate as a "Strategy Provider").
Technical Data
IP address, device type, browser information, and cookies, utilized for security and platform optimization purposes.
2. Legal Basis for Processing
We process your data based on the following legal grounds:
Performance of a Contract
Establishment of your account, execution of trades, and processing of deposits/withdrawals.
Legal Compliance
Compliance with Anti-Money Laundering (AML), Know Your Customer (KYC), and Counter-Terrorism Financing (CTF) regulations.
Legitimate Interests
Enhancing platform security, detecting fraudulent activities, and analyzing user behavior to refine our copy trading algorithms.
Consent
Marketing communications, for which you retain the right to withdraw your consent at any time.
3. How We Share Your Information
We do not engage in the sale of your data. However, we do share information with essential third parties:
Regulatory Bodies
Law enforcement agencies or financial regulators (e.g., FCA, ASIC) as mandated by law.
Verification Services
Third-party agencies engaged to verify your identity and conduct background checks.
Liquidity Providers
Financial institutions responsible for executing the trades initiated by you or your copied traders.
Public Profiles
If you serve as a Strategy Provider, your trading statistics, historical data, and username will be visible to other users to facilitate copy trading.
4. Data Retention
In accordance with financial regulations, we are legally required to retain your data for a minimum period of 5 to 7 years following the closure of your account. Subsequent to this period, data will either be deleted or anonymized.
5. Your Rights
Depending on your jurisdiction, you may be entitled to the following rights:
Right to Access
You may request a copy of the personal data we maintain concerning you.
Right to Rectification
You may request the correction of inaccurate or incomplete information.
Right to Erasure
You may request the deletion of data (please note: this right is often subject to restrictions imposed by mandatory financial record-keeping laws).
Right to Data Portability
You may request to receive your data in a structured, machine-readable format.
6. Security Measures
We employ industry-standard security protocols to protect your data:
256-bit SSL Encryption
All data transmissions are encrypted using 256-bit SSL.
Two-Factor Authentication (2FA)
Account access is secured with two-factor authentication.
Dedicated Servers
Sensitive financial records are stored on dedicated, secure servers.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer.
privacy@mirroxen.com